Featured Customer Photo Courtesy of  Donald R. Stunzi -- scan slides scanning slides slide scanning

India? Costa Rica?
No Way!

Larsen Digital
will never send your photos to another country for scanning.

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Pleasant View Utah Frontrunner Station
Larsen Digital Services
1144 West 2700 North
Suite 100
Pleasant View, UT 84404
800-776-8357
801-926-1824


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Turnaround:


We offer







for clients with a deadline.


Our current NON-rush processing times are:

35mm Slide Scanning

1-500: 2 weeks
501-2000: 2-3 weeks
2001-3000: 3-4 weeks
3001-5000: 4-5 weeks
Please call or email us
for times on orders
over 5000 slides

35mm Negative Scanning

1-250: 2 weeks
251-2000: 3-4 weeks
2001-3000: 4-5 weeks
3001-5000: 5-6 weeks
Please call or email us
for times on orders
over 5000 negatives
Please call or email us
for times on orders
over 5000 negatives


Budget Photo Scanning

1-1000: 2 weeks
1001-3000: 3 weeks
3001-5000: 4 weeks
5001-7000: 4-5 weeks
Please call or email us
for times on orders
over 7000 photos

Premium Photo Scanning

1-400: 2 weeks
401-2000: 3-4 weeks
2001-3000: 4-5 weeks
3001-5000: 5-6 weeks
Please call or email us
for times on orders
over 5000 photos

127 Slide Scanning

1-50: 3 weeks
51-250: 4 weeks
251-500: 6 weeks
Please call or email us
for times on orders
over 500

Medium Format

1-50: 3 weeks
51-100; 4 weeks
100-249: 5-7 weeks
250-500: 8-12 weeks
Please call or email us
for times on orders
over 500

Large Format

1-20: 3 weeks
21-30: 3-4 weeks
31-40: 4-5 weeks
Please call or email us
for times on orders
over 30

VHS/Hi8/MiniDV Transfer SILVER
1-5: 2 weeks
6-10: 3 weeks 11-40: 4 weeks
41-50: 4-5 weeks

VHS/Hi8/MiniDV Transfer GOLD
1-10: 4-5 weeks
11-20: 5-7 weeks
21-40: 8-9 weeks

VHS/Hi8/MiniDV Transfer PLATINUM
1-6: 6 weeks
7-10: 9 weeks
11-20: 9-10 weeks


Movie Film: 3-4 weeks



FAQ by Topic
General Slides Negatives Photos
Video Tape Movie Film SlideShows  




General Questions

I’m a total novice when it comes to this stuff, where do I even start?


Why should I choose Larsen Digital Services over another company?

  • We love what we do, and that shows up in the final product.

    We have been sucessfully preserving memories since 1995

    We understand the invaluable nature of what we are handling and we treat each photo and video as if it were our very own.

    We keep all film and video in our safe and secure fire proof vault except for when it is being scanned or transferred.

    We never send your preceious memoires to India, Costa Rica, or anywhere else.

    We do all scanning and video work right here in our facility in Utah.   

    Our staff is a highly trained and qualifed group of digital photo technicians.

    Our equipment is always the best that is available in the industry.

    Our prices are the best value you will find anywhere.



How much does it cost?


How can I combine orders and avoid the minimum order requirement?

    Just complete and print out an order form for each service that you are ordering.

    Ship all orders together and we will combine the orders once they arrive here.

    We will schedule and ship all of your orders as if it was a single order. You will not need to meet the minimum order on every type of film that you are submitting. You only need to meet the minimum order once for the combined film types.

    Since we will be combining orders, the total discs required could be lower than the individual amounts shown on the order forms, lowering your cost. Your combined shipping charges will most likely be less than the amount shown on the order forms.

    Your credit card will not be charged until we have completed all orders. All cost adjustments will be made at that time.




Do you send my film and photos out of the country to be scanned?

  • NO

    We never send your preceious memoires to India, Costa Rica, or anywhere else.

    We do all scanning and video work right here in our facility in Utah.

    We keep all film and video in our safe and secure fire proof vault except for when it is being scanned or transferred.




What carrier do you recommend for shipping?

  • There are several good choices when it comes to shipping your film to us.  FEDEX, UPS, and DHL are all good choices and they all provide excellent on-line tracking service.  

    USPS Priority Mail is a good economical choice but the tracking system that USPS provides is not very detailed, lags behind several days, and is fairly inaccurate.

    You should never use First Class, Parcel Post, or Media Mail for shipping your film because there is no tracking system for those services.

    We have yet to have a package get lost or damaged so as long as you use a carrier with tracking your film should be safe.  Within 24 hours of receipt of your package, we will email you to let you know that your film has arrived and we will also provide you with scheduled completion date.  When we ship your order back to you, we will send you the tracking number through the service that you have selected for shipping. 

    As a final safeguard, we always keep the digital copies here for 14 days after we ship your film back to you.  



How long will my order take?

  • We take great pride in the fact that our on-time completion record for last year was 99.3%.  Our standard process times are evaluated and updated regularly depending on our backlog and seasonal peaks such as Christmas.

    Rush Service is available for anyone that needs a project in less time than our standard processing times which are posted on most of the pages on our web site.

    Our standard process times are evaluated and updated regularly depending on our backlog and seasonal peaks such as Christmas.

    If you need rush service, simply check the RUSH SERVICE box on the order form. The number of days required as well as the applicable rush fee will display on your order form. Be sure to enter the quantity of scans and the service level of your order to ensure that the correct processing time and applicable rush fees are displayed.

    Please note that the days displayed on the order form are "business days" and start the day we receive your order and end the day we ship to you.

    We will never sacrifice quality for any reason including schedule.  When each order is received it is given a scheduled completion date and we communicate this date to each customer via email.  If you have spam blockers setup on your email, you will want to allow all email addresses from slidescanning.com and larsendigital.com through the filter or you may miss important updates about your order.



Do you accept checks or credit cards?

  • We no longer accept checks.

    We currently accept Visa, MasterCard, American Express, and Discover cards.  We also accept payments through PayPal.

    We do not charge your credit card until your order has completed and is ready to ship.



We are doing this project as a gift for my parents; can we spread the cost across multiple credit cards?


Do you return my slides, photos, film, and video tapes to me when you're done?

  • Yes.  Your original materials (slides, negatives, movie film, video tapes, etc.) are all returned to you along with your CDs and/or DVDs. 

    We maintain a copy of the digital files here for a limited time (14 days) after shipment. This period of digital photo safekeeping can be increased to 5 years by ordering our "Peace of Mind" service.



Can I view my images from a CD on my TV using my DVD player?


Do you create prints from the scanned images?

  • We do not create prints but you can take the disc that we create for you to most photo labs and they can create prints from the disc.  Wal-Mart charges around 19 cents a print. You just put the CD that we have created into their machine and you select the ones you want to have printed -- press a button and then come back in an hour and they are done.

    You can also upload the digital images that we create for you to several companies that create prints and photo novelties.  

    Here are a few to choose from: 

    Ritz  Wal-Mart on-line Prints
    Snapfish  Photogize
    ShutterFly LifePics
    Kodak EasyShare



I have both the original negatives and the printed photos; which one is better to have scanned?

  • The Original!

    In almost every case, the original negative will produce a better scan than the printed photo. The negative is the "original" and it will always contain more scanable data than the print.




What are JPEG and TIFF files?

  • JPEG and TIFF File Formats are both industry standard file formats, readable in Windows, Macintosh, and Linux systems.

    TIFF files are extremely large when compared to JPEG files. They require significantly more CD's / DVD's to hold the images.  Before ordering TIFF format, make sure that your computer can handle these large files.

    JPEG files use a technology that compresses the image size down to save disc space.  JPEG image files are quickly becoming the most common format for photo storage.  All digital cameras produce JPEG files.  The downside to JPEG files is that repeated editing and saving of JPEG image files will reduce the image quality.  With JPEG, you should always keep a copy of the original unedited images for your archival copy of the image.  Opening the files or copying the files will not affect the quality.  But when you edit the JPEG file and then resave it, it must recompress the image and each time that process takes place the image quality suffers a little.  We use the minimal compression / highest quality setting on all JPEG images.  It is virtually impossible for all but a professional expert to see a significant difference between a TIFF image and our JPEG images.



What scanning resolution do I need?


What is difference between a CD, Data DVD, and DVD Video?

  • CD
    A CD will hold 700MB of data.  It is readable in virtually every computer.  Most DVD players conected to a TV will display JPEG images from the CD

    Data DVD
    A Data DVD will hold 4.6 GB or about 6.5 times as much as a CD.  A Data DVD is similar to a CD but it requires a DVD reader in a computer to read it.  Most newer computers have DVD readers.  A Data DVD cannot be read in most DVD players for TV viewing. 

    DVD Video
    A DVD Video is a DVD-R disc that has been formatted for movies.  It works the same as a DVD movie that you would rent from your local video store (Blockbuster Video, Hollywood Video, etc.).



What type of discs do you use and how long will they last?

  • We are burning to the finest CD-R and DVD-R discs available - Verbatim and Taiyo Yuden.  

    Verbatim and independent industry tests predict a life of 100 years for these discs.  

    However, CD-r and DVD-r technology is relatively new and the actual life of these discs could be different than these industry estimates.

    If you are concerned about the life expectation of these discs, we suggest that you order our "Peace of Mind" service. When you order the peace of mind service, we keep your original digital scans here on our server for 5 years. This is a renewable service if you decide to have us retain the images beyond the first 5 years.

    We use inkjet printable discs and never use adhesive backed paper labels which will damage your disc players and over time render your discs unreadable.  When shopping around for a digital service provider, make sure to find out what type of discs and labeling methods are used.



Do you provide service to Canadian customers?

  • Yes

    We provide service to Canadian customers every day.

    Shipping costs to Canada addresses will be higher than those shown on our website.




I live in Salt Lake City.  Can I bring my video tapes, photos and slides in without having to ship them?

  • Yes

    Stop by and visit our local retail store.


    Larsen Digital Services
    1144 West 2700 North
    Suite 100
    Pleasant View, UT 84404
    800-776-8357
    801-926-1824


    Our staff will be happy to assist you.