Customer Satisfaction


Wow! Our DVD's arrived last night and I can't tell you how happy we are with the results. What a trip down memory lane we took, two old folks with tears in their eyes as we watched the slides go by - thank you for helping us to preserve these old slides, and make a wonderful present for our children and grandchildren this Christmas! Thank you so much - I'll pass your name on to anyone I can think of who might be in the market for your services!

Margot Peter
Georgia

I just had a look at the scans and am very pleased with the layout and quality. Thank you once again for treating my small to moderate sized order professionally and taking care of it in a timely manner. I plan to give the extra CD copies to my sister and brother for Christmas and I'm confident they will be pleased and excited! I will not hesitate to recommend your services to my colleagues and friends.

Bret and Beth 
Houston, TX

I received the videos this morning.  It worked out perfectly as today is my father's 75th birthday.  My whole family went to his house for dinner & I gave him the DVDs. He & my mother where so happy I can not possibly describe their excitement.  He is fighting cancer and has been feeling stronger in the last week so he was really able to enjoy the DVDs.

We all were so amazed at how great they came out, so many were 50 years old but the images looked like they we shot yesterday. So many of them just popped out of the screen! You did a fantastic job. Thank you so much for rushing, it made a perfect present for my dad today. I appreciate the speed and the quality of work you provided. I am so glad I found you guys!

Dave Peltzman

I must tell you that my wife's birthday was a never-to-be-forgotten occasion thanks to your great work with my old 1960s slides. The family had assembled at Deep Creek Lake, a resort in the mountains of western Maryland.   After a great meal had been consumed, the birthday cake shared round and the presents opened, I put on the MPEG DVD you'd made from the slides.  To the assembled family members, the effect was electric.   Even the little ones were quiet. And soon there was hardly a dry eye in the room. You see, those pictures hadn't been seen in decades and they exposed a world that has since passed away. We saw people and places we haven't thought of for so long it seems almost like a lifetime.   The younger family members saw people they've only heard about. The overall result was magic.

This is to say thanks.   Your service and quality are truly appreciated from the heart.   There was such interest that I'd like to buy some more copies of the DVD that can be shown on a television set. 

Regards and thanks once more.

Noel Vietmeyer

We received our slide scanning project back from your company earlier this week and I just had to write a note to you folks. We are just blown away with the quality of the work you did for us!!!! Your website made a lot of promises and raised the bar pretty high for our expectations but your actual performance beat those high expectations. Most of our slides were 35-40 years old and so faded that we didn’t think it would be worth having them scanned by you. I must say, they almost look new on our computer and TV. What you folks have done with our old slides is a miracle. I can hardly wait to give the copies of the DVDs out to our family members (which are now spread across the country). Please pass this note on to Kristin. She was so helpful when we had so many questions.

Rebecca Pitkin, Winter Haven, FL

I can't believe what you did, it is so far beyond our expectations! What was lost - appears to have been found! I called my wife to see, & together we shed nostalgic tears of joy! Thank you so much.

Dwight H.



I wanted you to know that I am very pleased with the results of your work on my very old slides and negatives. Most of these slides were 30 to 40 years old and the memories are priceless. I now have CD copies and have shared these with my family and some friends. You probably already know, but let me remind you, that the result of your work can make many people very, very happy.

I was able to give photos of children and their parents (now deceased) that those children (now parents themselves) had not seen, and certainly did not remember that they even existed. Can't beat that!

Thanks again.
Steve Palmer
Norfolk, MA 



I cannot tell you how please I am with the work that you did in converting my 35-year-old slides into DVD pictures that look like they were taken this week! 
You can be justly proud of how much you are contributing to people's lives by helping them keep their memories.

Sincerely,
Steven Ogden



Received Disc's and slides in good condition. I reviewed all Discs and photos and was very satisfied with the results. I know the slides were not in the best of conditions (As they had survived two hurricanes) but were very well received on the Disc. Thanks for the good Job.

Charles Mulligan



I just wanted to thank you for doing such a wonderful job on the slides that I had recently sent you. Every picture came out superbly and I appreciate your work. I hope to use your services again in the future. Thanks again.

Don Spielvogel



I just received my order and I am totally flabbergasted. I did not expect these old slides -- some dating back to 1941 or 1942-- to look so good! They are truly remarkable! The colors are so vivid and the images so sharp they look like they were taken yesterday with a high-end digital camera (or, at least, by someone who's a better photographer than I). 
An excellent job! Thank you!

K. Kennedy
Glen Rock, New Jersey



I want to thank you for the work you did converting my slides. In addition you responded very well to the missing slide transfers in my order by regenerating the disk and sending me a free slide show. Making an error wasn’t nearly as important as how you responded to it and the way you corrected it. You have a fine company, good people and deliver an excellent product. Your work is an important part of a 5 generation family pictorial that I’m putting together. Thanks again, and continued success. You will always have my enthusiastic endorsement.

George Giani



I wanted to commend you on doing such a superb job on my Dad's very old slides (1940's-1950's). I know there were a lot of slides and several I am sure had bad mounts, all requiring your attention. I suspect the Digital ICE took a lot of time as well. The results speak for themselves. Almost as good as new! Your attention to detail in maintaining order among those 1,900 image files was excellent! Thank you for a job very well done! My ailing 90 year old dad is going to be so surprised to see these slides after who knows how many years!!!!

Thanks!

Jeff Peterson
Richmond Virginia




I received my slides and CD's yesterday. I am very pleased with the results. I will be sure to recommend your service and will add a link from my own (family) website http://home.nycap.rr.com/woodwhims/links.htm
Thanks for the great service

Darlene



I just got my slides and cd's back - AWESOME JOB! My father is going to love his Father's Day gift .... THANK YOU VERY MUCH!

Tina B.



Thank you for my family DVD slideshow. It is a supurb professional looking production that my family will enjoy for many years to come. The slides are vivid and clear with a great musical background. Again, thank you and in return for your great job, I will pass around my praise for Larsen Digital Services to all my friends and my co-workers at my job. 

Ted Gisburne



Just received the CD's. They look great! I am so pleased that I finally did this. 

Lois Schmelzer



The scans look great - I'm going to ship them off to Egypt today. Thanks for your personalized service - a big plus for us. 
Regards,

Brendhan



Awesome job! Everything works great! Thank you very much. 

Bill Minahan
Rockland, Massachusetts 



Congratulations to you all. The slides came today, and we are so happy. They are beautiful to see on our computer. We haven't been able to really look at them since we junked the old projector 20 years ago. We're new at this computer stuff and our next move is to learn how to make nice prints from your wonderful CD. 

Many thanks, E. Allan Ross




I just had to send you an email to say THANKS!!!!!! The pictures from the slides are AWESOME! I had no idea that 40 year old slides could turn out such incredible pictures. I'm sure it is totally due to your magic touch!
Thank you very much!

Stephanie Wilkens



We were very pleased with the results of our slide scanning to disk. Great service great quality. Our grand kids now have a piece of history!!!

Thank you
G. DeKoster



I just wanted you to know I received my order today and I am ecstatic...I didn't think they would come out that good....I think you and your crew did a great job.. This will make a wonderful anniversary gift for my parents who probably didn't even realize they had these old slides anymore...

thank you again...

Marjie Becker



Just wanted to let you know that the slides and CD's arrived in good shape yesterday. The images are really great. Many thanks for the high-quality results, quick turnaround and your excellent, personal service.

Richard



Thank you so much for the CD's. The slideshow looks absolutely
amazing and I know my brother and sister are going to think so too. The pictures have been in our possession all of our lives so it was extremely difficult to put them in the mail. Thanks for taking such good care of them!

Bonnie



What a wonderful job you did converting the slides. 
Thank-you very much!

Suzanne Fontrier



I received the CDs of my scanned slides today, and I am very happy with the results. Some of the slides were over 50 years old but you would never know it. Their color and clarity on the CD are amazing. Thanks for doing such a great job!!

Annie M. Egan



Just received my CD of scanned family photos--most dating back to the 1950s.
GREAT JOB! Very pleased with the results. What a great way to archive these
valuable old photos.
Please keep me posted of any specials or updated services.

Thanks,
Robert Brookshire



Thank you for a job well done. My slides arrived and the digitized images are better than the original slides. Thank you for your prompt and accurate service.

Bob 
Cave Creek, Arizona



The work you did was fantastic; everyone that has seen the video has been really impressed. We couldn't believe the slides were so clear and the music you added brought back many memories. (My husband) was also very touched by the song at the end and I liked the way you flashed the shots of (My husband) back on the screen.

People that have seen the video have asked how I found someone like you. Isn't strange how there can be a connection between complete strangers? I knew you had your heart in this with the first email you sent telling me what you were doing with the slides. It was evident you put a lot of thought and heart into the video and we appreciate your work very much. If you need to use me as a reference, please do.

Thanks again... 
Beverly P.



I am the Communications coordinator for the Department of Neurosurgery at LSU Health Sciences Center in Shreveport, Louisiana. Among my responsibilities includes overseeing the transition of many departmental materials to digital format for presentations' access via database, and storage. This includes coordinating the digitization of our existing store of some 10,000 patient neuroimaging studies, which have been routinely stored as photo slides over the last eight to ten years. After viewing their web presence, speaking personally about our needs' and completing a formalized bid process, Larsen Scanning Service was selected to implement this initiative.
As we near the halfway point in this slide digitization process, I can say that we in the Department of Neurosurgery have been quite pleased with the performance and professionalism of this scanning service. Not only are they able to handle the considerable volume of slides in a timely fashion, but the application of the digital cleaning system has resulted in slides that have been digitally restored to new likeness, at times in spite of significant debris and wear to the slide.
With new sets returning to us on a regular basis, I can safely state that Larsen Scanning Service is readily capable to handle high quality scanning projects on a large scale with pleasing results. We look forward to continuing our digitization process with this company, and recommend them to companies or individuals seeking to preserve their stores of photo slides. 
Kindest regards,

Christian B
LSU



I just want to thank you 10,000 times for providing this service at reasonable rates. I just downloaded my hundreds of slides, and am extremely happy - fast, accurate service. I'll be giving your name out to my colleagues, and we will certainly use you for our business slides.

Best,
Anne Sullivan



I received my slides and CDs today. I am just thrilled with them. I have been busy sending various photos to my children since opening the box. Thanks so much for the great, very professional service! I was completely satisfied with your service, "ecstatic" might be a better word, and had lots of fun sending images to my grown children. There weren't any areas where you could have done better.

Judy Michaels 
Southern California



I was thoroughly satisfied with your service and appreciated the personal touch of communicating with you about the job
Paul Conahan 
Michigan



I just had a look at the scans and am very pleased with the layout and quality. Thank you once again for treating my small to moderate sized order professionally and taking care of it in a timely manner. I plan to give the extra CD copies to my sister and brother for Christmas and I'm confident they will be pleased and excited! I will not hesitate to recommend your services to my colleagues and friends.

Bret and Beth 
Houston, TX



I received my scans yesterday and wanted to write to say thank you for the prompt and excellent work. I am very impressed and will be sending you all of my scanning business in the future. Your pricing and quality of service is unbeatable!
Thanks

Brock McNally
Washington



I got my CDs today, and I could not be more thrilled!! I have about 1500 more slides that will be coming your way!

Thank you so much!!

Kris



Thanks -- got the order yesterday. Everything was great! As usual.
This is the second time I've used your service and I am very pleased with the results.   Thanks a bunch,

Nancy Snider



The order arrived on Saturday, a very fast turnaround. The CD worked fine and I'm really happy with the results.

Peter Linehan



My CD works fine and the scans look great! Thanks so much! I look forward to putting together my new (old) slide show.

Rebecca Nichols
National Coordinator
Queen of the Americas Guild



I received the CD & digital photos of my slides and I am very pleased. 
Thank you very much for your service,

Linda Klein



Editorial note: The following quote is from a customer that was upset with our refusal to process nude photography. We clearly state on our web site that we will not process nude photography. Perhaps this customer note will reemphasize this point.

Thank you for processing my slides. Per your request, I will not be using your company again in the future, although I often have need of such services. I am an award-winning fine art nude photographer whose work is in discerning collections all over the world. My prints sell in galleries for hundreds of dollars.

I have a book coming out next year by a major publisher and I will need several hundred slides scanned to CD by another agency, of course. While the photos you developed are not indicative of my usual style, (these were actually done as a favor for a model) I resent having my work morally judged by small-minded people who have no understanding of it.

I will also be sure to pass the word on to the many photographers that I know, to look elsewhere for digital services.
M.J. Berkowitz





The following is a list of some of the cities that our customers live in.